Our Difference

Why our customers choose ADT

Only ADT has the most security industry experience, is a leader in innovative security technology, and can provide you with fast response times.

The most experience

ADT is the only security company that can say we’ve been providing alarm monitoring services 24 hours a day, 365 days a year to homes and businesses alike for over a century. When it comes to the safety and security of your family, you can count on our knowledge and expertise.

Innovative technology

Our six nationwide Customer Monitoring Centers are operated by state-of-the-art technology backed by powerful equipment and secure communication links. It is this nationwide connection and innovative security technology that gives ADT the ability to provide security protection during adverse conditions. If a Customer Monitoring Center faces an interruption of service, protection is seamlessly transferred to another Customer Monitoring Center. That is how we ensure you receive continuous and reliable service.

The best people

As soon as an alarm signal is received from your home or business to our Customer Monitoring Center, a well-trained, helpful professional will notify you and your local police, fire department or emergency personnel. You can count on ADT to be at the ready 24 hours a day, 365 day a year. Our team of security professionals will always be there to offer protection to you and what you value most.

Be inspired by our customers

ADT takes pride in using the most advanced technology, having fast response time and staffing well-trained security professionals to provide our customers with the best home security service. But you don�t have to take our word for it�listen to what actual ADT customers have to say.

Motion Sensor Detection

Thankfully, there wasn’t enough time for the robber to take anything of real value, and most importantly, I'm glad that the alarm scared him off before my children or I arrived home from school or work. I feel safe knowing that ADT is always there for us.

Joni Martinez of Portland, Oregon

Carbon Monoxide Detection

I knew a carbon monoxide alarm was probably a smart thing to have, but had the ADT Rep not suggested it, I might not have gotten one. It was a blessing that spared my life. If ADT hadn’t installed the carbon monoxide detector, this story would have turned out very differently.

Sandy Bass of Elon, North Carolina

Medical Alarm System

My mother and our family would like to take this opportunity to thank ADT. Without the people at ADT doing the good work that you do, our ordeal could have ended very differently.

Ron Cheung and Family

Satisfaction. Savings. Guaranteed.

You invest in ADT home security and automation systems to help protect your loved ones. Your satisfaction is important to us, and is the reason we are committed to providing you with state-of-the-art equipment and service. We back our commitment with the following exclusive guarantees.

ADT Money-Back Guarantee

We want you to be happy and confident with ADT home security. Should you be unhappy, know that we will do everything we can to resolve your concerns. If we are unable to provide a solution within six months of installation, we will refund the system installation price and pay all monitoring fees after we have attempted to resolve your concerns. Completely hassle-free.*

Homeowner�s Insurance Certificate

Feel safe and save money! Having ADT monitored security service could help you save on your homeowner�s insurance.*

Theft Protection Guarantee

You can feel confident using the ADT home security system knowing we stand behind our product and service. In the event a burglary occurs while the security system is armed,* we will pay up to $500 of your insurance deductible.

Mover�s Security Guarantee

Being an ADT customer for as little as six months qualifies you for our special Mover�s Package. Mover�s Guarantee provides you with special discounts on ADT security for your new home, 25% off additional sensors and more. That�s a total value of up to $749!^�

*Certain restrictions apply. See reverse side of actual ADT guarantee certificate for complete details.� To qualify for the Movers Security Guarantee, you must have been with ADT for at least six months and your ADT account must be in good standing. You must also provide ADT with the name and telephone number of the new occupant of your former residence. Amount of discount depends on length of tenure with ADT. This discount cannot be combined with any other offers and is valid for residential customers only.

Get started with ADT

ADT has been leading the way in innovative home security solutions for over 135 years. Our experience, technology and people make the difference in your security protection.